To us, being “Arkansas’ Local Pharmacy” means providing the kind of customer service that you would expect from a small-town independent pharmacy.
We want that to be the case at every one of our locations. And thanks to our excellent staff, that’s what you can expect from Heartland Pharmacy, no matter which town you visit us in!
We’re continuing to put the spotlight on the faces you see every day when you walk through our doors, and this time we’re taking a look at our new Siloam Springs location and our pharmacist Landon Daniel.
Q: What first appealed to you about pharmacy as a career?
A: It was my love for science that first got me into it. I grew up in a small town, so I know the value of a community pharmacy – something that people can count on, rely on, a pillar of the community. That’s what I wanted to be when I got into pharmacy myself, and it gave me the opportunity to combine my love for science with that community pharmacy feel.
Q: What drew you to work at Heartland Pharmacy?
A: I’ve worked at larger corporations before, and I just didn’t get to individualize the patient care quite like I wanted. We had less time per patient, which sometimes was a problem for me. At Heartland we can communicate directly with our patients for longer periods of time, if that’s what their health requires. So this was a match made in heaven for me – Heartland reached out and I was very happy to come work for them.
Q: What do you like best about the day to day of your job?
A: We have repeat customers, people who come every week for their medication, and we get to know them. They walk in, we greet them at the door, and we know them by name. And that’s something that they value for sure, and so do I!
Q: If somebody was thinking about switching to Heartland, what would you say to them?
A: A lot of times, patients don’t realize that they’re going to pay the same amount if they go to a “big box” pharmacy as they would at Heartland. It’s not more expensive to go to Heartland – your co-pays will be the same.
We prioritize people’s time – it will be faster here. You can talk to a pharmacist directly anytime you come in. When you call the pharmacy, we don’t have any hold time – we’re going to answer immediately. We’ll answer any question you have, and we’ll spend as much time with you as you need.
If you’re thinking about switching to Heartland Pharmacy, tell us where you fill, and we’ll happily transfer your scripts for you. Just give us a call. It’s that simple!
